Terms of service.

Terms of Service

Effective Date: [Insert Date]

Welcome to ARVAH! These Terms of Service (“Agreement”) govern your use of the services provided by ARVAH, a freelance business operated by [Your Full Name] (“we,” “us,” “our”). By engaging with ARVAH, you agree to comply with and be bound by these terms. Please read them carefully before using our services.

1. Services Provided

ARVAH offers various services related to web design, domain registration, development, and digital solutions. These services may include, but are not limited to:

  • Website landing page design and development.

  • Domain name registration.

  • Basic search engine optimization (SEO).

  • Maintenance and support services (if applicable).

  • Other digital marketing and development services upon request.

2. Client Responsibilities

You (the "Client") agree to provide us with the necessary materials, approvals, and information required for the completion of your project. This may include, but is not limited to:

  • Text, images, and logos for website content.

  • Timely feedback and approval during various stages of the project.

  • Access to any accounts or services required to complete the work (e.g., hosting accounts, domain registrars).

  • Full payment for services rendered in accordance with our agreed-upon payment terms.

Failure to provide necessary materials or approvals in a timely manner may result in delays to the project timeline.

3. Payment Terms

  • Payment Schedule: Payment for services will be outlined in the specific proposal or invoice, and the Client agrees to pay as follows:

    • A deposit of [insert percentage, e.g., 50%] is due upon the signing of the agreement or upon commencement of work.

    • The remaining balance is due upon completion of the project or before final delivery, unless otherwise agreed upon.

  • Late Payments: Any unpaid amounts after [insert number of days, e.g., 14 days] from the invoice date will incur a late fee of [insert percentage, e.g., 2%] per month on the outstanding balance.

  • Refund Policy: Payments made are non-refundable unless otherwise specified. If the project is cancelled by the Client, they are responsible for paying for any work completed up to the point of cancellation.

4. Deliverables and Revisions

  • Completion of Work: The specific deliverables (e.g., website, domain registration) will be provided as per the agreed scope of work outlined in the proposal or contract.

  • Revisions: Clients are entitled to a specified number of revisions (e.g., up to 2 rounds of revisions) at no extra charge. Additional revisions or changes to the scope of work will be billed at an hourly rate of [insert rate, e.g., $100/hour].

  • Final Approval: Upon final delivery, the Client is responsible for reviewing the work and providing approval. Once approved, the project will be considered complete.

5. Ownership and Intellectual Property

  • Upon full payment, the Client will retain ownership of the final deliverables (e.g., website, domain). The Contractor (ARVAH) retains ownership of any original files, code, or design elements used in the project unless otherwise agreed.

  • ARVAH may showcase completed projects in portfolios, case studies, and other promotional materials unless the Client requests otherwise in writing.

  • License for Use: The Client is granted a non-exclusive, perpetual, and worldwide license to use the deliverables as intended.

6. Confidentiality

Both parties agree to keep all confidential information shared during the course of the project private. Confidential information includes, but is not limited to, business plans, customer lists, financial information, and any other proprietary data.

This confidentiality clause will remain in effect even after the completion of the project.

7. Hosting and Domain Registration

  • Domain Registration: ARVAH will assist with the registration of a domain on behalf of the Client. The domain will be registered in the Client's name unless otherwise agreed in writing.

  • Hosting: ARVAH may assist with setting up or recommending hosting services. However, the Client is responsible for any ongoing hosting fees and maintaining their hosting account.

  • ARVAH is not responsible for any downtime or issues related to third-party hosting services.

8. Limitation of Liability

  • ARVAH will perform services with due care and professional skill. However, ARVAH is not liable for any indirect, incidental, or consequential damages arising from the use of the delivered work.

  • ARVAH’s liability will be limited to the total amount paid by the Client for the specific project in question.

  • ARVAH is not responsible for any issues arising from third-party services (e.g., hosting, domain registrars, third-party plugins or tools).

9. Termination of Services

  • Termination by Client: The Client may terminate the agreement at any time by providing written notice to ARVAH. In such cases, the Client is responsible for paying for work completed up to the point of termination.

  • Termination by ARVAH: ARVAH may terminate the agreement if the Client fails to meet payment terms or provide necessary materials for the project. In such cases, any payments made will be non-refundable.

  • Force Majeure: Neither party shall be liable for delays or failures to perform due to circumstances beyond their reasonable control, such as natural disasters, acts of government, or other unforeseeable events.

10. Dispute Resolution

In the event of any dispute, the parties agree to resolve the matter through [mediation/arbitration] in [insert location]. If the dispute cannot be resolved through alternative methods, either party may seek resolution through the courts of [jurisdiction].

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles.

12. Amendments

ARVAH reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on our website or communicated directly to the Client. Continued use of our services after any modifications indicates acceptance of the updated terms.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

ARVAH
ashlee@arvah.com.au

By engaging with ARVAH and using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.